PRIVACY & COOKIES POLICY

Last Updated: 02 May 2026

1. Introduction

Quantum Heal Hub, operated by OROSOMA Ltd (“we”, “our”, “us”), is committed to protecting your personal data and respecting your privacy in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”).

This policy explains how we collect, use, and protect your information when you use our website:

www.quantumhealhub.com

By using this website, you agree to the terms of this policy.

2. Data Controller

The data controller responsible for your personal data is:

OROSOMA Ltd
Alikarnassou 12, 5285 Paralimni, Cyprus
Email: info@quantumhealhub.com
Phone: +357 99 421727

3. What Personal Data We Collect

We may collect and process the following categories of personal data:

A. Identity & Contact Data

  • Full name
  • Email address
  • Phone number

B. Account & Educational Data

  • Login credentials
  • Course enrolment information
  • Learning progress and participation

C. Transaction Data

  • Payment details (processed securely via third-party providers)
  • Purchase history

D. Technical Data

  • IP address
  • Browser type and version
  • Device information
  • Website usage behaviour

E. Communication Data

  • Messages, inquiries, and support requests

4. Special Note on Sensitive Data

We do not intentionally collect or process sensitive health data.

Any information shared by users within educational or communication contexts is treated as voluntary and used strictly for educational and support purposes.

5. How We Use Your Data

We process your data for the following purposes:

  • To provide access to courses, services, and products
  • To manage your account and participation
  • To process payments and transactions
  • To communicate with you (support, updates, important notices)
  • To improve website functionality and user experience
  • To ensure security and prevent misuse

6. Legal Basis for Processing

We process your data based on:

  • Contractual necessity (e.g. course enrolment, purchases)
  • Legal obligations
  • Legitimate interests (website functionality, security)
  • Consent (marketing, cookies where applicable)

7. Payments & Third-Party Providers

Payments are securely processed through third-party providers such as:

  • Stripe
  • PayPal
  • Revolut
  • Apple Pay
  • Google Pay

We do not store full payment details on our servers.

These providers process your data according to their own privacy policies.

8. Cookies Policy

What Are Cookies

Cookies are small text files stored on your device when you visit a website.

They help improve functionality, performance, and user experience.

Types of Cookies We Use

Essential Cookies

Required for the website to function properly (e.g. login, navigation).

Analytics Cookies

Used to understand how users interact with the website and improve performance.

Functional Cookies

Remember your preferences and settings.

Marketing Cookies (if applicable)

Used to deliver relevant content or offers.

Cookie Consent

When you first visit our website, you will be asked to accept or manage cookies.

You can modify your preferences at any time via your browser settings or cookie banner.

9. Data Sharing

We do not sell or rent your personal data.

We may share data only with:

  • Payment processors
  • Website hosting and technical providers
  • Legal or regulatory authorities when required

All third parties are required to respect data protection laws.

10. Data Retention

We retain your personal data only as long as necessary for:

  • Providing services
  • Legal and accounting obligations
  • Legitimate business purposes

11. Your Rights (GDPR)

You have the right to:

  • Access your personal data
  • Request correction
  • Request deletion
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time

To exercise your rights, contact us at:
info@quantumhealhub.com

12. Data Security

We implement appropriate technical and organisational measures to protect your data from:

  • Unauthorized access
  • Loss or misuse
  • Disclosure

13. Children’s Privacy

Our website and services are primarily intended for individuals aged 18 and over.

Where services are provided to minors:

  • Participation requires parental or guardian consent
  • We do not knowingly collect data from minors without such consent

14. External Links

Our website may contain links to external websites.

We are not responsible for their privacy practices or content.

15. Changes to This Policy

We may update this Privacy & Cookies Policy at any time.

Updates will be published on this page with a revised date.

16. Contact

For any privacy-related questions:

Quantum Heal Hub
Email: info@quantumhealhub.com
Phone: +357 99 421727